Terms and conditions

1. AGREEMENT

THIS WEBSITE IS OPERATED BY GINSIL STUDIO. THROUGHOUT THE WEBSITE, THE TERMS “WE”, “US” AND “OUR” REFER TO GINSIL STUDIO. BY VISITING OUR WEBSITE AND/OR PURCHASING PRODUCT(S) FROM US, YOU ENGAGE IN OUR SERVICE AND AGREE TO THE FOLLOWING TERMS AND CONDITIONS. PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE ACCESSING AND USING OUR WEBSITE. IF YOU DO NOT AGREE TO ALL TERMS AND CONDITIONS, THEN YOU MAY NOT ACCESS THE WEBSITE OR USE ANY SERVICES.

2. DEFINITIONS

  • “STORE” IS A VIRTUAL BUSINESS PLATFORM, WWW.GINSILSTUDIO.COM, DESIGNED FOR USERS TO TRANSACT THE PRODUCTS AND SERVICES WITH US.
  • “USER” IS ANY MEMBER OR NON-MEMBER WHO HAS THE ACCESS TO THE SERVICES PROVIDED BY US LINKING TO STORE.
  • “ACCOUNT” CONTAINS THE PERSONAL INFORMATION OF THE MEMBER.
  • “MEMBER” IS ANY PERSON WHO HAS CREATED AN ACCOUNT BY PROVIDING THE PERSONAL INFORMATION AND IS ELIGIBLE TO USE THE SERVICES PROVIDED BY STORE.
  • “NON-MEMBER” IS ANY PERSON WHO USES THE SERVICES PROVIDED BY STORE WITHOUT JOINING MEMBERSHIP.
  • “PIONEER” IS THE SELECTED INDIVIDUALS WORKING IN PARTNERSHIP WITH GINSIL STUDIO.

3. ACCOUNT

TO USE CERTAIN SERVICES IN THE STORE, YOU HAVE THE OPTION TO CREATE AN ACCOUNT. YOU ARE SOLELY RESPONSIBLE FOR ANY ACTIVITY ON YOUR ACCOUNT, INCLUDING PROVIDING THE ACCURATE, COMPLETE AND UPDATED INFORMATION FOR YOUR ACCOUNT, AND FOR MAINTAINING CONFIDENTIALITY AND SECURITY OF YOUR PASSWORD. WE ARE NOT LIABLE FOR ANY ACTS CONDUCTED IN CONNECTION WITH YOUR ACCOUNT. PLEASE IMMEDIATELY NOTIFY US AT GINSILSTUDIO@GMAIL.COM IF YOU KNOW OR HAVE ANY REASON TO SUSPECT AN UNAUTHORIZED USE OF YOUR ACCOUNT.

4. TERMINATION

THE ACCOUNT TERMINATION SHALL BE CARRIED OUT IF THE MEMBER FALLS INTO ONE OF THE FOLLOWINGS :

  1. THE MEMBER PROVIDES THE FALSE INFORMATION IN THE ACCOUNT
  2. THE MEMBER BLOCKS, HACKS OR STEALS ANOTHER MEMBER ACCOUNT AND/OR ACCOUNT INFORMATION
  3. THE MEMBER VIOLATES THE RELATED LAWS AND/OR TERMS AND CONDITIONS

PRIOR TO THE MEMBERSHIP TERMINATION FROM VIOLATION, AN EMAIL OF NOTIFICATION SHALL BE SENT TO THE RESPECTIVE ACCOUNT. THE MEMBER HAS 14 DAYS TO COOPERATE OR EXPRESS OPINION ON THE ISSUE. AFTER 14 DAYS, IF NO VALIDATION FROM THE MEMBER, THE ACCOUNT SHALL BE TERMINATED IMMEDIATELY.

5. PRODUCTS

GIVEN THE NATURE THE BRAND, GINSIL PIECES ARE PRODUCED IN LIMITED STOCK, MADE-TO-ORDER OR PRE-ORDERING SYSTEM. RINGS ARE LIMITED AT 50 PIECES PER SIZE. ALL PIECES ARE CUSTOM LABELLED WITH RUNNING NO. TAGS FROM 1/50 TO 50/50. SIZING FOR ALL HANDCRAFTED ITEMS MAY VARY SLIGHTLY OR OTHERWISE SPECIFICALLY STATED. CUSTOMERS ARE ADVISED TO CHECK AND MEASURE YOUR SIZE(S) CAREFULLY BEFORE PLACING AN ORDER.

6. ORDERS

ALL ORDERS ARE CURRENTLY PACKAGED AND SHIPPED FROM BANGKOK, THAILAND. DEPENDING ON THE STOCK, PLEASE ALLOW 2-14 BUSINESS DAYS FOR AN ORDER TO BE PROCESS, MADE, PACKAGED AND SHIPPED. CANCELLATION MUST ONLY BE DONE WITHIN 2 HOURS AFTER SUCCESSFULLY PLACING AN ORDER, A FULL REFUND WILL BE TRANSFERRED BACK TO YOUR SELECTED PAYMENT CHANNEL. DEPENDING ON YOUR PAYMENT METHOD, PLEASE WAIT A FEW HOURS TO DAYS FOR THE REFUND TO REACH YOUR PAYMENT ACCOUNT. RETURNS AND EXCHANGES ARE ALLOWED WHEN RECEIVING SIZING ERRORS (CURRENTLY FOR DOMESTIC ORDERS ONLY) OR THE WRONG ORDER(S) PLACING ON OUR OFFICIAL STORE. IN SUCH CASE, ALL PRODUCTS INCLUDING THE ITEM, LABEL TAG, DUST BAG AND PACKAGING BOX MUST BE PRESENT AND IN NEW CONDITIONS WITH NO SIGNS OF TEAR AND/OR WEAR. PLEASE NOTIFY US WITHIN 7 DAYS AFTER RECEIVING THE ORDER. PLEASE CONTACT US AT OUR CUSTOMER SERVICE EMAIL, GINSILSTUDIO@GMAIL.COM, OR DM US ON INSTAGRAM @GINSILSTUDIO , WE WILL ASSIST YOU THROUGH THE PROCESS.

7. MODIFICATIONS

ALL INFORMATION PROVIDED BY US INCLUDING PIECES, COLLECTIONS, PRICING, STOCKING, PRE-ORDERING, DROPPING DATES, SHIPPING DATES AND SERVICES ARE SUBJECT TO CHANGES WITH OR WITHOUT PRIOR NOTICE.

8. CUSTOM DUTIES AND IMPORTED TAXES

CUSTOMERS ARE RESPONSIBLE FOR ALL CUSTOM DUTIES AND IMPORTED TAXES ACCORDING TO THE RESPECTIVE COUNTRIES OF DESTINATIONS. IT’S NOT OUR RESPONSIBILITY TO COVER FOR THE FAILURE TO CHECK AND/OR PAY FOR CUSTOM DUTIES AND IMPORTED TAXES OR TO SUCCESSFULLY COLLECT YOUR ORDER FROM THE DELIVERY SERVICES IN CASE OF THE LOST AND/OR STOLEN PACKAGE(S).

9. THIRD-PARTIES

ALL PRODUCTS ARE CURRENTLY AVAILABLE THROUGH OUR OFFICIAL STORE, WWW.GINSILSTUDIO.COM. WE SHALL NOT BE RESPONSIBLE FOR ANY ORDER PLACED OUTSIDE FROM OUR OFFICIAL STORE.

10. LEGALS AND PROHIBIT USE

ALL PRODUCTS AND CONTENTS DESIGNED AND/OR PRODUCED BY US ARE NOT ALLOWED FOR ANY UNAUTHORIZED COMMERCIAL USE INCLUDING THE REPRODUCTION AND COUNTERFEITS. WE RESERVE ALL RIGHTS TO OUR PRODUCTS AND CONTENTS.